Box Types

Each box is created from a Box Type — a template that pre-configures the fields, workflow, and layout best suited for a specific use case.

Process incoming emails as things. Connects to your email account via IMAP and creates items automatically.

Manage things with simple open and closed statuses. Only the essential fields, with a Kanban view.

Live ITSM queue view for Incidents and Service Requests. 8 pre-built queues with auto-refresh and per-queue column layouts.